Payment Policy
At Willow & Rose Vancouver, we offer secure and convenient payment options to ensure a smooth checkout experience. Please note that the availability of certain payment methods may vary depending on your device, browser, or location.
1. Available Payment Methods
We currently accept the following payment methods:
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Credit Card (Visa, Mastercard)
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Apple Pay
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Google Pay
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Shop Pay
The payment methods displayed during checkout are the payment options available for your specific order and device.
2. Security
All payments are processed through secure SSL-encrypted connections provided by our trusted payment partners.
For your protection:
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Payment information is encrypted during transmission.
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We do not store complete credit card or payment details on our own servers.
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Payment processing is handled by certified third-party payment providers that comply with industry security standards.
3. Payment Processing
Orders will only be processed once full payment has been successfully completed and authorized.
If a payment is declined, interrupted, flagged for verification, or otherwise unsuccessful, the order may be delayed or cancelled until the issue has been resolved.
4. Refunds
If you are entitled to a refund in accordance with our Return Policy, the refund will be issued to the original payment method used for the purchase.
Refunds are generally processed within 14 days after the returned item has been received and approved.
Please note that the time required for the funds to appear in your account may vary depending on your card issuer or payment provider.
5. Contact
For questions regarding payments, billing, or refunds, please contact us at: